OUR GUARANTEES
We have partnered with USPS, UPS, FedEx, and DHL to ensure that your orders arrive quickly and safely. You will always have a reliable tracking number to easily follow your shipment every step of the way.
Do you have any questions? We are here to help you every step of the way. Your satisfaction is at the heart of everything we do, and we are committed to making your experience exceptional.
We take pride in the quality and craftsmanship of our jewelry. To demonstrate our commitment, we offer a 30-day money-back guarantee on every purchase. If you are not completely satisfied, simply return your order within 30 days for a full refund. Your satisfaction is our priority!
COMBINE AND RECEIVE AN EXTRA 20% DISCOUNT
Loved by women in all 50 states
FAQ
We are here for you!
Whether you have questions about our lamps or simply want to tell us which items are your favorites, we are available every day of the week.
🕒 Customer service hours:
Monday–Friday: 9:00 a.m.–5:00 p.m. Saturday–Sunday: 10:00 a.m.–4:00 p.m.
We aim to respond within 24 hours, but we will always do our best to get back to you as soon as possible.
✉️ Email: info@evelynslight.com
Your satisfaction is our priority. If you are not satisfied with your lamp, you can return it within 30 days of receipt. Just send us an email and we will take care of the rest.
We have made payment easy and secure. You can use Amex, Maestro, Visa, MasterCard, PayPal, Apple Pay, Google Pay, and Shop Pay: choose whichever you prefer.
Each piece is crafted with precision and love. We use high-quality materials, paying close attention to every detail to create timeless designs that will last for years to come. Each item is carefully checked to ensure it meets our high standards before it reaches you.
Yes! We are pleased to offer FREE shipping across the U.S. on all orders. Once your lamp has been shipped, we will send you a tracking number so you can follow its journey to your doorstep.
As a family-owned business, we are proud to have served over 20,000 online customers in the U.S. and we look forward to serving you too! We are committed to ensuring your satisfaction and providing you with an unforgettable shopping experience. Thank you for joining us on this journey.